Secure Socket Layers (SSL)
Our secure server software encrypts information, ensuring that your transactions stay private and protected. Additionally, the Arabian Nights' online fulfillment system is not connected to the Internet and is not accessible in any way, providing additional security of your information once it reaches us.

Please take a moment to learn about our policies before ordering. Your order confirms acceptance of listed below terms. Thank you for your time!

Our Risk-Free Satisfaction Policy
We hope that you will enjoy your new purchase, but in case you will not, simply send it back to us within 30 days of purchase date, in the original condition and package for a full refund, less shipping costs. (Our actual shipping costs are also deducted from refunds of items sent with promotional free shipping.) It is necessary to e-mail or call us prior shipping back for authorization code, to check with us for the most efficient way of your return, and proper return procedure. We don't accept returns sent without prior authorization.

Returning the merchandise in original condition without damage, is a sole responsibility of ordering person or company. We will not accept returns shipped collect, or with any fees (including border fees) to be collected.
If after consultation with customer we agree on receiving such shipment with pending charges (border fees, taxes, shipping fees, etc.), total of such charges will be deducted from the credit issued for value of returned merchandise. Additionally, we will not be able to issue a credit for merchandise returned in damaged condition. In such case, damaged item will be photographed and returned to purchaser at an additional cost. We recommend insuring return shipments.
IMPORTANT: When shipping item back from outside of Canada, please make sure on customs declaration it states "Canadian goods returned" on top of other details (otherwise it may result in duty and taxes, which would be deducted from your refund).
When returning a product from the U.S.A., please write the following on the shipping invoice and on the box:
Canadian Goods Returning to original shipper
No commercial value
Customs declaration value: $10.00 USD.
If shipping from outside Canada via UPS or other courier, please select option "Bill duty, tax and shipping charges to shipper", to speed up your refund.
All returns should be shipped to: Arabian Nights Imports, 887 Walfred Rd. Victoria, BC V9C 2P1, Canada
Damaged items:
In the unlikely case that your product arrived damaged, you need to inform us ASAP, maximum 48 hours from receiving date (by email, phone or fax). You are asked to keep the box and packaging for inspection in case we need to open an insurance claim with the shipping company. Failure to do so will void any responsibilities for the occurred damage on our and/or the shipping company side.
Damaged items returned to us will be replaced free of charge. If you request a refund instead of replacement, such refund may not cover shipping costs, same as in our satisfaction policy above.
Shipping glass mirrors:
Our prices of mirrors are calculated for frames only. Whenever possible, we will add looking glass at no extra charge, for customers' convenience (mostly for small size mirrors, due to security concerns as it can be dangerous to have large broken glass pieces in a package). However, we can't insure glass, therefore we can't guarantee it. We try to pack it really well. From our experience it is about 75% chance that mirror will arrive OK. But if unfortunately it arrives broken, we can't take additional responsibility for that. Usually however, adding /replacing a mirror is very easy and really inexpensive at your local glass shop (Price-wise recommended are commercial type window/auto glass shops, not little frame shops, etc.). Thank you for understanding.

Whirling Dervishes

Shipping: We usually ship retail orders within 2 business days. If items are out of stock, we will inform you about possible delay. Smaller items (like small boxes, small brass decor or smaller lamps, etc.) we ship via air mail or expedited postal services.
Larger and heavier parcels (like furniture, larger lamps, etc.) are shipped to North America via UPS ground or Expedited Parcel Post with lowest shipping price being our priority - unless you request other method (subject to extra charges).
Overseas orders over 2 kg are shipped via surface mail, unless requested otherwise. Large overseas orders may require direct shipment from Middle East, and would be discussed prior to order processing. Typically they are shipped via air cargo to your closest international airport (no door delivery), and require your handling of customs procedure.
Shipping Upgrades (Expresspost, FedEx, or UPS Express) are available at extra cost, on special request.

Each item is quality-inspected before shipping, to assure the worry-free shopping experience.
In case of international orders, some items may be subject to your country duties or (and) taxes or (and) other border fees, which are responsibility of ordering person or company. We can't estimate these fees.

Special orders, custom orders, and customized items require 50% non-refunadable deposit before processing of your order All such items made specially for you are non-returnable.
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Our risk-free return policy is valid on all regular stock merchandise. We can not accept returns of special orders, custom orders, as is items, reserved pieces with a deposit given, etc. , and returns shipped after 30 days satisfaction period.
Note: All deposits given to order or reserve items not in stock are non-refundable.
Items returned without authorization, or/and after 30 days period may be rejected or subject to 20% restocking fee. We regret that we can't accept returns of opened video, CDs and tapes.
By placing an order, you confirm that you know and accept above policies. Thank you for understanding.

Thank you for your interest in our offer. Happy browsing!
Ahlan-wa-sahlan!